Systems for real work
Integrations that remain operable after launch
For organisations where several systems describe the same customer, order, or workflow, while manual exports and unnoticed connection failures create repair work.
Signs of a fit
- one event should update more than one application;
- duplicates or conflicting status values are common;
- an existing connection has no monitoring or clear owner;
- a partner or new product needs a controlled interface.
Example applications
Hypothetical examples include synchronising catalogue and order data, passing approved records to finance, exposing one stable interface over several sources, or processing webhooks with retries and a visible error queue.
Boundaries
An integration inherits the limits and data quality of the connected products. It cannot create information that an upstream system does not expose. Resilience requires idempotency, retries, monitoring, and an agreed response when either side changes.
Delivery and client inputs
We establish the source of truth for each field, event timing, limits, mappings, errors, and recovery procedure. We need API documentation, a safe test environment, representative records, and responsible contacts for both connected systems.
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